Customers generally have a choice of repair facility. Insurance coverage, approvals and payment terms depend on the policy and claim. Ask your insurer and the body shop about any requirements affecting your repair.

Photos help our team understand your situation and plan the next step. Hidden damage and repair requirements often cannot be confirmed until the vehicle is inspected in person.

Follow your policy's accident-reporting and claim requirements. You can also contact the body shop to discuss vehicle inspection and repair planning.

Some damage is concealed by bumpers, trim or other parts. Once those components are removed, the shop may discover additional repairs that require a revised estimate or insurer review.

OEM parts are supplied by or for the vehicle manufacturer. Aftermarket parts are offered by other suppliers. Part selection may depend on manufacturer repair procedures, availability, your insurance coverage and the repair plan.

Take photographs of the affected areas and review your coverage if you plan to file a claim. Submit your repair request with photos; an inspection can determine the appropriate repair method.

No. Paintless dent repair may be appropriate for some dents when the paint remains intact and the panel is accessible. Other damage can require conventional body and paint work.

Repair timing depends on the severity of damage, parts availability, required procedures, insurer approvals and the shop's current workload. Our collision team can discuss the next step once your vehicle has been assessed.

Use the repair request form on this page, including optional photos. Once the collision-specific form is activated, requests will go to the designated collision department rather than the dealership's sales team.

Call the body shop at 316-689-4450. Rusty Eck Ford lists its dealership address as 7310 E Kellogg, Wichita, KS 67207; confirm the body shop's check-in and vehicle drop-off instructions by phone.